Situational judgement test practice

Question 1 of 6

It is your second week. A manager asks you for a client report by 5pm. At 3pm you realise it will need until tomorrow to be right.

• Send what you have at 5pm and say nothing
• Tell the manager now, explain what is left and ask which parts matter most
• Stay late and hope nobody notices it is a day late
• Ask a colleague to finish it without telling the manager

Question 2 of 6

In a team project, one colleague keeps missing their deadlines and the others are getting annoyed.

• Raise it in the group chat so everyone sees
• Quietly do their work yourself
• Talk to them privately, ask what is getting in the way and agree what happens next
• Tell the manager straight away

Question 3 of 6

You spot an error in figures that a senior colleague has already sent to a client.

• Say nothing, as they are more senior
• Email the client yourself with the correct figures
• Tell the colleague directly and show them what you found
• Mention it to other graduates first

Question 4 of 6

A customer is angry about a delay that was not your fault.

• Explain that it was another team’s mistake
• Listen, acknowledge the problem, and tell them what you will do and when
• Transfer them to a manager at once
• Offer a refund to end the conversation

Question 5 of 6

You are given a task you have never done and the person who briefed you has gone on leave.

• Guess and hope it is close enough
• Wait until they return
• Check existing examples, then ask someone else on the team to confirm your approach
• Tell the team you cannot do it

Question 6 of 6

A friend at another firm asks you which clients your team is working with.

• Tell them, since they are a friend
• Tell them only the big names
• Say you cannot share client information and change the subject
• Ask your manager whether you can tell this one friend